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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lilith Ramirez

March 12, 2026

5  out of  5
rating by Lilith Ramirez
"Very professional and easy to get in contact with if any issues arise. I was having some billing issues and Sandra squared it away with me very quickly and even waived a fee without me asking. Rates have also been consistently the lowest with State Farm for me for quite a while!"
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Ryan&Megan Ashley

March 4, 2026

5  out of  5
rating by Ryan&Megan Ashley
"We just started up with State Farm when we got our new house this year, our representatives Peggy and Olivia made everything super simple and easy breezy! We did our own comparing and even found out that State Farm was offering us a better deal with the same coverage as our former insurance policy holder was aka where Flo works."
We responded:
"Hello Ryan&Megan, Thanks for choosing us and leaving such a great review! Especially your kind words about Olivia! We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon."
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Tonya Sharp

February 27, 2026

5  out of  5
rating by Tonya Sharp
"Very professional and courteous"
We responded:
"Tonya, Thanks for the kind words! We love that you had such a great experience! Thanks for sharing. We look forward to keeping up the great work! See you soon! "
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Tia Hono

February 26, 2026

5  out of  5
rating by Tia Hono
"Love this place! My insurance agent Kelly Keiffer always takes good care of my family and our questions, plus Sandra from the billing department makes sure I understand what’s happening with the monthly billing."
We responded:
" Tia, We appreciate the time you took to give us such a great rating! We truly appreciate your recommendation of and will work hard to continue going above and beyond! Especially meaningful know Kelly and Sandra are taking great care of you . Thank you"
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Allison batt

February 26, 2026

1  out of  5
rating by Allison batt
"Staff is beyond rude. Peggy didn't even bother to call us when we had issues. Have been with State Farm for over 30 years. What a bummer."
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Dakota Kuntz

February 23, 2026

5  out of  5
rating by Dakota Kuntz
"I worked with Sam to get a quote and was a painless process. She was patient with all my questions and made sure I understood all of her answers. 10/10 experience"
We responded:
"Greetings Dakota, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! "
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Friends and Family

February 21, 2026

5  out of  5
rating by Friends and Family
"We’ve had a great experience with State Farm. Anytime we’ve needed to file a claim, the process has been smooth and stress-free, and they’ve always taken good care of us. On top of that, the insurance rates for our two cars are more affordable than anywhere else we’ve checked. It’s reassuring to know we’re getting both reliable service and competitive pricing. Highly recommend!"
We responded:
"Thanks for the kind words! It is truly touching to know you think so highly of us! We hope to continue helping you with continued service when you need us most. Stay warm today Spring is on it's way! "
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Jessica Jordan

February 11, 2026

5  out of  5
rating by Jessica Jordan
"Samantha is great. She is always there when I need her.!!"
We responded:
"Hi Jessica, Thank you for your kind words! We think Sam is great too~ "
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Stephanie Reyna

January 22, 2026

5  out of  5
rating by Stephanie Reyna
"Has taken care of business for years, we don’t trust many although we trust PEGGY!"
We responded:
"Thank for the 5 star review! My team and I are here to help!"
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paul demyan

January 22, 2026

5  out of  5
rating by paul demyan
"Awesome review of my policy saved me some Money And thanks for the Coffee"
We responded:
"Thank you Paul, we appreciate the review! It’s important that our customers have a positive experience "
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Kevin Coghlan

January 14, 2026

5  out of  5
rating by Kevin Coghlan
"Been using this agent for awhile now probably sticking around a lot longer they are always very nice and point you in the right direction"
We responded:
"Thank you Kevin, I appreciate you! Let us know how we can help!😊"
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Everett Myers

January 13, 2026

5  out of  5
rating by Everett Myers
"very good communication Peggy had multiple choices of plans suited for what I was looking for in rolling over my work annuity explained all details in common terms offering more meetings if needed before making any decisions and flexibility with time to acomadate schedule her staff are polite and have quick response to all questions and answers thank you Peggy and Olivia"
We responded:
"It was my pleasure, thank you for the confidence you have in me and my team & especially Olivia!"
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Wil Williams

December 18, 2025

5  out of  5
rating by Wil Williams
"Peggy Karolak State Farm, specifically Kelly Keiffer was very friendly and helped me save a LOT of money on my home and auto policies. I very much appreciate them working to get me the best price possible and the professionalism."
We responded:
"Thanks so much Wil! We’re glad Kelly could help you save on your home and auto insurance. We really appreciate your kind words and your trust in our team! Look forward to being here for you whenever you need us !"
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William Stempowski

December 13, 2025

1  out of  5
rating by William Stempowski
"Having been a fully paying customer er for 29 years, State Farm and the local agency decided they didn't want me as a customer any longer. Together my policies were cut in coverage, even on a car with a note outstanding, against my request and desire to have full coverage. Additionally my daughter's had accidents caused and at fault by others, yet they were marked against my policy and caused increased rates and the decision to cancel coverage. If you have been paying in for 20+ years with no claims, you are retained because they make money hand over fist. Once you have an accident not your fault, they will make your life miserable. The final straw is that they have refused to pay a medical claim related to one of the accidents after having had the bill for over 6 months and multiple copies. Now the state attorney general is coming after me for garnishment for a bill they have stated multiple times that they acknowledge is their responsibility. EDIT / UPDATE: We spoke several times before my coverages were reduced about the topic, including discussing if the coverage can remain with an increase in rates but it was beyond local control. No less than 3 conversations on the topic occurred prior to my coverages changing against my request."
We responded:
"We take your feedback like yours seriously. Because the concerns you described involve policy details and claim specifics, I would really like to take another opportunity to review this with you so we can work towards a better understanding of what happened and how we can make changes moving forward."
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Jean Brooks

December 8, 2025

5  out of  5
rating by Jean Brooks
"These gals are awesome always ready to help with all my concerns friendly kind careing. Blessings"
We responded:
"Jean, I think my team is pretty awesome too, our customers are our top priority, we appreciate you!"
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Cheryl Payne-Garra

December 4, 2025

5  out of  5
rating by Cheryl Payne-Garra
"I cant recommend this office enough ! Kelley F. called me to tell me she saved me money . And she was right . Everyone I talk to are always very nice, and professional. They always have answers to my questions & get back to me right away . I do send emails and I get a response back quickly . I cant leave State Farm , no-one can beat the rates ! Thanks for always being there for me !!"
We responded:
"Thank you so much for your heartfelt recommendation! We’re thrilled to hear that Kelley and the entire team have been so helpful and responsive in saving you money and answering your questions. Your loyalty means the world to us, and we’re honored to be your trusted insurance partner. We look forward to continuing to support you whenever you need us!"
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John Storrow

December 3, 2025

5  out of  5
rating by John Storrow
"Kelly was amazing. Spent a long time with me and really got things sorted out. Couldn't ask for better insurance agency. Personalized care and extremely great rates. You can't get that from so called cheaper insurance agencies. You might save a couple of bucks but there's no personal customer service. An internet connection or phone message just doesn't compare. Here, someone will always treat you with respect and take the time to talk to you face to face."
We responded:
"Thank you so much for your wonderful review, John! We're thrilled to hear that Kelly delivered the experience we want our customers to have. Kelly takes personally accountability to making sure she addresses customer concerns and suggest options for coverage. Your kind words mean a lot to us! "
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Robin Bartolovich

November 20, 2025

5  out of  5
rating by Robin Bartolovich
"I have had State Farm for 35 years! Great group to work with. They are always available and helpful when I’ve needed them! Thank you for being there"
We responded:
"Robin thank you for the kind words and we value you being a customer! It means a lot ! "
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John Rook

November 12, 2025

5  out of  5
rating by John Rook
"Always a great group to work with especially Kelly Kiefer always takes great care of us"
We responded:
"It’s always a pleasure talking to you John! Thank you for being a long time customer we appreciate your business."
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Eli Balser

November 7, 2025

5  out of  5
rating by Eli Balser
"State Farm stepped up to get my car repaired without any issues when the responsible party’s insurance wouldn’t do so because of their mistakes in handling my vehicle when it was in for repairs. The responsible insurance company forced me to litigate the case unnecessarily when all I asked was for them to fix my car. State Farm stepped in just like their slogan says like a good neighbor and took care of getting my car fixed Thanks to my agent Peggy K. For taking good care of my vehicle ."
We responded:
"Thank you so much for sharing your experience! We're sorry to hear about the challenges you faced with the other insurance company, but we're glad State Farm and our team were able to step in and take care of your vehicle quickly and smoothly. We’re proud to live up to our “good neighbor” promise and appreciate your kind words. If you ever need anything else, please don’t hesitate to reach out!"
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lori martinelli

November 3, 2025

5  out of  5
rating by lori martinelli
"Love working with this team! They make things so easy!"
We responded:
"Thank you for your 5 star review! My team and I are happy to help!"
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Jen Kazmierczak

October 30, 2025

5  out of  5
rating by Jen Kazmierczak
"Care, transparency and immediate attention! Live the services my family gets from State Farm"
We responded:
"We’re thankful for your feedback! We appreciate you for being a longtime customer. If there is anything else we can do help let us know!"
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Greg Heisler

October 24, 2025

5  out of  5
rating by Greg Heisler
"Wonderful team!"
We responded:
"I think so too! We think customers like you are wonderful too! We appreciate you!"
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Justin Gayheart

October 22, 2025

5  out of  5
rating by Justin Gayheart
"Very happy to have insurance with them! Very fast and helpful service always!"
We responded:
"Justin, thank you for the review we’re here to help!"
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Charis Fogdt

October 22, 2025

5  out of  5
rating by Charis Fogdt
"I have be.en with Peggy's office for almost 15 years. Great staff great and always personal service."
We responded:
"Charis that means so much to me and my team! They love what the do and we so appreciate your business !!"